Given the nature of software as a service, we do not offer a refund or credit on subscription purchases.
We will assess refunds or credit requests on their merits. There is generally no obligation to provide a refund or credit in situations like the following:
-You have changed your mind about a subscription purchase
-You purchased a subscription by mistake
-You do not have sufficient expertise to use the purchased subscription
OPTIMAIS service is billed in advance on a yearly basis (365 days) and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made.
To raise a refund request against 30 days money back guarantee for your lifetime deal, raise a ticket here: https://optimais.my/contact , email@example.com
You can cancel your subscription at any time on the website. At the end of the monthly subscription period, you will automatically be signed up and billed for a subscription term of 30 days. If you do not wish your subscription to auto-renew, go to the billing section of the dashboard and cancel the subscription